10/1/99 Grandma learns manners for e-mail.
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 Number of Grandma's friends who can handle E-mail
are increasing a little, but there is one small problem, that is, WINDOWS
users are dominant. |
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(E-mail) One of my friends (Windows) has a problem, she cannot open the attachment file of an E-mail from her brother (Windows). She asks me to do some practice with us about "attachment". So I made some "News letter" using Claris Works (words processor), and attached to a mail, and send it to her. Grandpa taught me how to do all these. But "I got mail" telling:- " Thank you very much for your quick response, but, there are some "kanji-ghost" in signature column, and it indicates there is one attachment file, but still I can not open it. I have PC school today, I will ask then. " |
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(E-mail) There could be three possible causes for that. 1) Claris Works is not installed in her computer. 2) In Windows system, computer cannot recognize the file without "format extension" in file name, such as "fname.txt" or "fname.jpg". 3) Claris Mail automatically compress attachment file before sending it. So, if they do not have adequate program to expand it, no way to open. To prevent these:- 1) Save the file in "text" format. 2) Add ".txt" to the original file name. 3) Erase check mark of "compress", (to use Base64 format) |
| Of course I explained more detail in actual e-mail... |
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Hello, Is it OK to talk now Tomo ? |
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Well.. I've something in hands, may I call you back later ? |
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( After a while ) While I was waiting, I printed it and read on paper, I found it clear. It was simple, just following your instructions, and finished. Reading on display screen does not work very well for us, unless it's on the Paper ! |
| I am informed later that Grandma sent a test mail with an attachment file to her sister(Windows), and after confirming it was worked fine, she sent a mail to her friend and found that the mail was received well as mail itself followed by the contents of attachment file. |
| MAIL is very convenient tool, but as well as many other things in our social life, it requires manner or etiquette, especially with one who are in different environment of computers. |
